Jobber is one of the best-designed field service tools on the market — clean UI, solid dispatch, good quoting. But it's built for every trade, which means it's built for none in particular. No refrigerant logs. No EPA tracking. No equipment health scores. No AI that understands what a 15-year-old R-22 unit means for a service call. Setpoint is built for HVAC, only HVAC, always HVAC.
Jobber's Core plan starts at $169/month for up to 5 users — but that's without AI features, which are a $99/month add-on. To get AI plus enough user seats for a growing HVAC shop, you're looking at $268+ before per-tech overages. Connect plan is $599/month. Setpoint is $99 flat.
On general features like scheduling, invoicing, and payments — Jobber and Setpoint are comparable. The gap opens up the moment you get into HVAC-specific workflows.
| Feature | Setpoint | Jobber |
|---|---|---|
| AI receptionist with caller recognition | ✓ | ✕ |
| Voice field notes (Whisper transcription) | ✓ | ✕ |
| AI quote generation from field notes | ✓ | ✓$99/mo AI add-on |
| Refrigerant logs per unit / per tech | ✓ | ✕ |
| EPA 608 compliance tracking + export | ✓ | ✕ |
| Equipment health scoring (0–100) | ✓ | ✕ |
| R-22 / aging unit upgrade alerts | ✓ | ✕ |
| Technician readings (suction, discharge, delta T) | ✓ | ✕ |
| Job prep analyzer | ✓ | ✕ |
| Flat-rate variance detection | ✓ | ✕ |
| Good/Better/Best proposals with eSign | ✓ | ✓ |
| Dispatch board | ✓ | ✓ |
| Online payments | ✓ | ✓ |
| Flat monthly price | ✓ | ✕ |
These aren't edge cases. They're the core of what makes running an HVAC shop different from any other trade.
If you run a multi-trade company — HVAC plus plumbing or electrical — Jobber's trade-agnostic approach may actually be a better fit. It also has a larger ecosystem of third-party integrations and a bigger user community to learn from.
But if HVAC is your whole business, you'll spend the first six months with Jobber wishing it understood what R-410A means, why the equipment age matters, and why you need EPA records at your fingertips. Setpoint knows all of that out of the box.
14 days free. No credit card. No annual contract. Everything included from day one.